Understanding Insurance Benefits

We recognize that financial considerations are an important part of any medical care, especially in the decision to pursue fertility treatments. Our financial counselors are at your service to explain the cost of treatment and to help you understand the extent of your infertility insurance benefits prior to initiating therapy.

Benefit Verification Guidelines

We understand that dealing with insurance companies regarding your infertility coverage might be a little intimidating at first glance. In order to protect yourself from incurring fees that may not be covered by your insurance plan, we encourage you to obtain written verification of your benefits.

The insurance companies have specific guidelines to help you determine the extent of your fertility benefits. They are obligated to provide you with this information. Typically, the information is delivered only in response to specific questions asked by the insured and some important information may be omitted unintentionally.

  1. To verify insurance benefits, please refer to the customer service phone number printed on your insurance card. We recommend that you do the following:

    • Specifically ask for benefits relating to: In Vitro Fertilization and Artificial Insemination.
    • Obtain the name of the customer service representative giving you information.
    • Document the date and time of the phone call.
    • Request written confirmation of your benefits.
  2. Review your benefits booklet. This is provided by your employer if you are part of a group plan. Copy the section that pertains to infertility benefits, if applicable.

  3. If treatment is covered by your insurance plan, you will need to supply written confirmation of benefits to the business office. This should be in letter format from your insurance carrier, or copies from your benefits booklet.

  4. If treatment is not covered by your insurance plan, payment is due at the time service.

Insurance Participation

Approximately 90% of our patients have coverage for at least the initial consultation and testing. We participate with many insurance companies and many plans within those insurance companies. Below is a list of the major companies we work with. It is important to remember that many of these companies offer multiple plans, so you may need to verify with your plan to see if we are a participating member. If you have any questions about this, you can work with our New Patient Services Coordinator and our Financial Counselor to verify that we are in your insurance network.

Here is a list of some of the insurances that we work with. Remember that each company has multiple plans. Please call if you don’t see your company here.

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medical Mutual of Ohio
  • Premier
  • Tricare
  • United Health Care
  • United Medical Resources

Fertility Benefit Programs

We also accept the following Fertility Benefit Programs that may be offered by your employer:

Progyny logo smarter fertility benefits

Independent, Affordable & Inclusive

SpringCreek welcomes everyone wanting to have children regardless of marital status or sexual orientation. We are the only independent, full-service fertility center between the Dayton and Toledo Metropolitan areas. We offer evidence-based, patient-centered fertility treatments, with fees that have been priced for accessibility and tailored to meet your family goals.

Grow your family with SpringCreek.

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Dear SpringCreek Family and Friends:

Unfortunately, COVID cases are on the rise.

As of July 21, 2022, here are the updated COVID guidelines:

  • Regardless of vaccination status, everyone must wear a mask inside the building.
  • Temperature and COVID status should be reported for each SpringCreek associate, patient, and visitor.

SpringCreek Fertility will continue to revise our policy to ensure we are parallel to the CDC recommendations.

Feel free to call our office at 937-458-5084 if you have any questions or concerns.

We are here for you!